INSIGHTS

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News

The APEX WORLD CLASS™ by YATES+ 2025 Award

10 airlines and 4 airport lounges recognized

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Thought Leadership

World Class PX Pulse

An important new patient experience audit process

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Thought Leadership

Assessing the Lounge Guest Experience Potential

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News

The APEX WORLD CLASS™ 2024

8 airlines recognized

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News

The APEX WORLD CLASS™ 2023

8 airlines recognized

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News

APEX WORLD CLASS is raising the bar

for aviation

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News

The World Class 2022

7 airlines recognized

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Past Highlights

News

The Impending Transition

from five star to world class

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News

The Next Normal Airport Experience

the-next-normal-airport-experience

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News

The Next Normal

Economy Inflight F&B Experience

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